Commercial EV charger service in Canada, vendor-neutral and up.
Voltwatch keeps commercial EV charging stations running across every major OEM. Licensed electricians on every call, 95%+ uptime SLA with service credits, scheduled preventive maintenance, rebate and grant compliance documentation maintained.
You installed the chargers. Nobody is keeping them up.
Stations quietly go offline. OEM warranty is narrower than you thought. Rebate compliance falls through. When the fleet arrives and the chargers are down, everyone scrambles.
Vendor-neutral service. Licensed electricians. Uptime SLAs.
Maintenance across every major OEM under one contract. Licensed electricians on every call. 95%+ uptime SLA with service credits if missed. Rebate compliance documentation maintained.
See how it works →Eight EV Charger Maintenance Services
From Level 2 chargers in multi-residential parking to DC fast charging at fleet yards to mixed installations at retail plazas, Voltwatch keeps commercial EV charging stations up regardless of OEM — ChargePoint, FLO, Blink, EVBox, Tesla, Siemens, and more.
Level 2 Preventive Maintenance
Scheduled preventive on Level 2 chargers across all major Canadian OEMs.
DC Fast Charging Service
Specialized maintenance for 50-350 kW DC fast charging stations.
Emergency Repair
24-hour response on downed stations. Licensed electricians on every call.
Uptime Monitoring
Real-time status monitoring where OEM APIs allow. Proactive dispatch on alerts.
Rebate & Grant Compliance
NRCan ZEVIP, Hydro-Québec, BC Hydro, EV-ChargeON ongoing compliance reporting.
Fleet-Yard Charging
High-utilization commercial fleet charging service with tighter uptime SLAs.
Firmware & Networking
Firmware updates, network diagnostics, OCPP compliance, payment integration.
Installation Modifications
Load balancing, unit additions, networking changes on existing installations.
Voltwatch Across Canadian EV Infrastructure
Six Operational Pillars Behind Every Voltwatch Contract
Vendor-Neutral
ChargePoint, FLO, Blink, EVBox, Tesla, Siemens, ABB, Delta — one contract covers every OEM.
Licensed Electricians
Every tech is a provincially licensed electrician with EVSE training.
95%+ Uptime SLA
Measured monthly. Service credits when missed. 98%+ on premium contracts.
Rebate Compliance
NRCan ZEVIP, Hydro-Québec, BC Hydro, EV-ChargeON — documentation maintained.
Real-Time Monitoring
OEM API monitoring where available. Proactive dispatch on offline alerts.
Fleet-Yard Experience
High-utilization DC fast charging serviced to tighter uptime requirements.
Five Steps. Every Station.
Inventory
Site visit. Inventory every station by OEM, model, firmware, installation date, warranty status.
Baseline
Functional test every station. Document baseline condition, calibration, grounding, surge protection.
Schedule
Preventive maintenance schedule tied to OEM requirements and utilization profile.
Monitor
Real-time status monitoring where APIs allow. Proactive dispatch on offline alerts.
Report
Monthly uptime report per site. Rebate compliance documentation maintained.
4-Level Escalation Framework
Downed station, SLA miss, rebate audit issue — here is exactly what happens, and how fast.
On-site response on offline station
On-site supervision, OEM escalation if warranty involved
Contract and uptime review, written corrective plan
Direct escalation with action plan and credits if warranted
Six Commitments That Protect Your Infrastructure
Vendor-Neutral Coverage
Your full mixed-OEM deployment under one service contract.
Licensed Electrician Dispatched
Every service call handled by a licensed electrician with EVSE training.
Uptime SLA With Credits
95%+ standard, 98%+ premium. Missed SLA = service credit applied to next invoice.
Rebate Compliance
Ongoing rebate/grant documentation maintained. Audit-ready.
Monthly Uptime Report
Per-site uptime report, incident log, rebate-compliance summary.
$10M Liability Coverage
Commercial GL. COIs on file with property management and fleet-operator carriers.
Real Results for Real EV Deployments
Fleet yard had 24 DC fast chargers averaging 78% uptime. Missed delivery windows were costing real money.
Voltwatch premium contract with scheduled preventive and 24-hour emergency. Uptime now 97% monthly average.
Condo association with 40 Level 2 chargers had NRCan ZEVIP rebate audit flag for missing uptime reporting.
Voltwatch maintenance contract with ongoing rebate compliance reporting. Audit resolved, rebate retained.
Retail plaza with ChargePoint, FLO, and EVBox chargers was coordinating 3 separate vendors with inconsistent service.
Consolidated to Voltwatch single contract across all OEMs. Uniform service, uniform reporting, one invoice.
Trusted by Fleet & Property Managers Across Canada
We went from missing delivery windows every week because chargers were down to hitting 97% uptime. That is the whole story.
The NRCan audit came back clean. Voltwatch had the documentation ready before we even asked for it.
One vendor for ChargePoint, FLO, and EVBox chargers. That combination did not exist before.
Three Cities. One Standard.
1140 Boul. de la Carrière, Laval, QC H7N 5J6
120 Adelaide St W, Toronto, ON M5H 1T1
1090 W Georgia St, Vancouver, BC V6E 3V7
Plus 26 surrounding areas including Laval, Mississauga, Burnaby and more.
Frequently Asked Questions
Which EV charger brands do you service?+
Every major OEM in the Canadian market: ChargePoint, FLO, Blink, EVBox, Tesla, Siemens, SemaConnect, ABB, Delta, Schneider, SWTCH, Wallbox, Power Electronics, and more. We are vendor-neutral — your installation may have three brands and we cover all three under one contract. Some OEMs require certified tech credentials for warranty work; we hold those certifications for the common ones and partner with OEM-certified providers when deeper warranty work is required.
What is the difference between service and repair?+
Service = scheduled preventive maintenance (cleaning, connection torque check, firmware updates, surge protection testing, grounding verification, connector inspection). Repair = fix when something is broken (connector damage, power module failure, comms failure, networking issues). We do both, under one contract.
Do I need this if my charger is under warranty?+
Yes, usually. OEM warranty covers manufacturing defects in the unit itself. Warranty does NOT cover the electrical installation, the surge protection, the networking, vandalism, weather damage, connector wear, or site-level issues. Most service calls are outside warranty scope. Voltwatch service keeps the full system up; warranty covers only the unit.
What uptime do you actually deliver?+
Standard service contract targets 95% uptime across the station fleet, measured monthly, with service credits if missed. Premium contracts target 98%+ with 4-hour emergency response. Utilization profile and installation location affect achievable targets — we baseline honestly during scoping.
Can you help maintain rebate compliance?+
Yes. Many installations carry ongoing conditions from NRCan Zero-Emission Vehicle Infrastructure Program (ZEVIP), Hydro-Québec, BC Hydro, Ontario EV-ChargeON, and similar programs. Conditions often include functional uptime, accessibility reporting, and payment integration. We maintain the documentation and submit required reports to keep rebates compliant.
Do you do new installations too?+
Limited. Our primary work is maintenance and repair on existing installations. For new installations, we partner with specialty EVSE installers and project managers. We do handle modifications (load balancing, adding a unit to an existing bank, networking changes) on existing installations.
What about DC fast charging for fleet yards?+
Yes. DC fast charging (50 kW - 350 kW+) is a growing portion of our book as commercial fleets electrify. Maintenance requirements are stricter due to higher utilization and thermal cycling. Scheduled preventive intervals are typically shorter than Level 2. We specialize in fleet-yard DC fast charging service.
Standards We Operate Under
An EV Charger Service Built Around Uptime and Rebates.
Voltwatch was started because commercial EV charging infrastructure is growing fast and nobody is maintaining it properly. Stations go offline quietly. OEM warranty is narrow. Rebate compliance falls through. When a fleet arrives and the chargers are down, everyone scrambles.
Voltwatch runs vendor-neutral preventive maintenance with uptime SLAs, rebate-compliance reporting, and licensed electricians on every call. Plugged in. Up. Reporting.
Learn more about Voltwatch →Read our blog →Got EV Chargers? Let's Keep Them Up.
Tell us about your installation. A Voltwatch account manager will inventory your stations, baseline-test each one, and quote a maintenance contract within 2-3 business days. Free site walk for installations over 4 stations.